Description

Respected Sir/Madam, I am writing to express my interest in Customer Service, Receptionist ,Admin and Restaurant Supervisor position within your organization. With extensive experience in customer service, reception, guest relations, and administrative support across diverse industries, I am confident in my ability to contribute effectively to your team.

In my role as a Receptionist cum Customer Service Agent at Azhar Al Madina Management, Dubai, I managed high volumes of incoming calls, assisted clients with their inquiries, generated leads, and built sustainable relationships through open and interactive communication. Additionally, I performed a range of administrative duties, including maintaining records, scheduling appointments, managing correspondence, and supporting the day-to-day operations of the office. I took pride in providing prompt, accurate information and resolving customer concerns, ensuring their satisfaction and trust.

Furthermore, as a Guest Relation Officer at Best Western Premier Hotel’s Club 6 Restaurant, I welcomed guests warmly, engaged in meaningful conversations, and ensured a seamless dining experience. I addressed guest feedback and complaints with empathy and professionalism, maintaining detailed records of interactions to meet guests’ needs effectively. I also supported the administrative needs of the team, such as compiling guest feedback reports and coordinating with different departments.

My experience also includes working as a Customer Service Executive at Royal Emirates and Starfour Group, Abu Dhabi, where I handled customer inquiries, managed cash transactions, processed payments, and supported sales efforts through cross-selling and product promotion. I also assisted in admin-related tasks, including inventory tracking, invoice management, and database updating to ensure smooth internal operations.

I am particularly drawn to your organization, and I am eager to bring my proactive approach, strong administrative capabilities, excellent communication skills, and dedication to delivering exceptional service to your team.

Thank you for considering my application. I look forward to the opportunity to discuss how my background and skills can contribute to your organization’s success.

Warm regards,
Syeda Mahwish Naqvi
(00974) Show number70274517
syedamahvinaqvi2019@gmail.com

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