Description

An enthusiastic, passionate and energetic Garage Manager with over 10 years of experience in Dubai and Qatar, I excel in overseeing automotive service operations, ensuring optimal efficiency and customer satisfaction. My extensive background includes managing top-tier facilities like Topquality, Topco Tyres, Topco Car Protection, and Dubai Adnoc Petroleum, where I implemented effective strategies for staff training, preventive maintenance, and operational excellence. I have a proven track record of enhancing service delivery and optimizing costs while maintaining high-quality standards. My leadership skills enable me to foster a collaborative work environment, driving team performance and achieving business goals.

• Oversee daily operations of the garage, ensuring that all vehicles are serviced, repaired, and maintained to high standards.
• Manage a team of mechanics and technicians, providing training and support to enhance skills and service quality.
• Implement preventive maintenance programs to minimize vehicle downtime and improve operational efficiency.
• Coordinate with suppliers and vendors for timely procurement of parts and tools, ensuring inventory is well-stocked.
• Monitor service quality and customer satisfaction, addressing any issues or complaints promptly and effectively.
• Develop and manage the garage budget, optimizing costs while ensuring quality service delivery.
• Conduct regular inspections of equipment and facilities to ensure compliance with safety and operational regulations.
• Analyze performance metrics to identify areas for improvement and implement strategies for enhanced service delivery.
• Maintain accurate records of services performed, inventory usage, and maintenance schedules for all vehicles.
• Foster a positive work environment, encouraging teamwork and collaboration among staff to achieve business objectives.

Information