Crystal Sands Tourism (CR 167478)/ chage back/ within 6 months transactions only

By The_Punisher

Dear All,

I came to know crystal sands team left from the country.. now they left the country.. we all lost our money.. i called to the bank for charge back.. but as per bank they accept disputes within 6 months period..

Whoever have transaction within 6 months apply for disputes.. as their office is close they will not able to send necessary documents like agreement id copy charge slip to the bank.. and bank has to accept your charge back.. it takes around 4 weeks to get your refund on cards..

PS- your card must be visa or mastercard.. irrespective of debit or credit..

How to request a chargeback

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.

When you submit a chargeback, you may need to include supporting documents, such as copies of a receipt, invoice, contract and any communications you had with the merchant. Anticipate that the dispute can last up to 90 days or two billing cycles, whichever is shorter.

Once you submit a chargeback request, the exact process varies depending on your card issuer, network and situation, but generally results in some back-and-forth between various parties. Here's an example of how the process may go, according to Experian:

You file a chargeback request.

Your card issuer reviews the dispute and will decide if it's valid or if you have to pay. If your issuer accepts the dispute, they'll pass it on to the card network, such as Visa, Mastercard, American Express or Discover, and you may receive a temporary account credit.

The card network reviews the transaction and either requires your card issuer to pay or sends the dispute to the merchant's acquiring bank.

The merchant's acquiring bank takes one of two actions: Sends the dispute back to the card network and says the issuer is at fault or forwards the dispute to the merchant.

If the merchant gets it, they either agree to pay for the transaction or dispute the chargeback.

If the merchant disputes the chargeback, there may be more back-and-forth as the merchant, acquiring bank and card issuer try to settle the matter. But if the merchant agrees to pay, the process is a bit smoother.

At the end of the day, the card network decides who pays. A successful dispute will deem the temporary credit you received to become permanent.

This is only way to get refund..

Dont waste your time and call to the bank and raise disputes..

Whoever get chargeback please post..

Chargeback related comments only please.. who know better knowledge about process can post here..

By Spiderajay• 10 Dec 2023 11:07

Please be aware of frauds .. dont beleive their colorful words..

Crystal sands tourism and the above both are same .. please visit and get the money..

Please gather all victims immediately and Anikat knows them.. where are they..

Vickey krishna bala ram krishna Passport No. is N7603970.

QID 28735679887

By monsoor azam• 6 Dec 2023 13:40
monsoor azam

Dear All Victims of CST Fraud,

A WhatsApp group is created for gathering members in one place to work on our refund and to take necessary actions against CST for their fraud.

Please join the group using below link.

By mdkhalid974• 2 Dec 2023 19:25

The complaint can be forwarded to Indian embassy via below Email(s).

Send An Email with complaint details and Evidence Attached addressing to Hon. Ambassador. All complaints will be addressed within a week.



By Spiderajay• 2 Dec 2023 08:31

Thanks for sharing the details ... will do it same like that.. please do all the victims .

One more scam is going on ... i came to know that both are same.. try to catch them ,, we will get money

Al Safar Global Star

Office no 502, Al mana Building ,

Building no 50

Bin Mahmoud, Doha Qatar..

Whoever lost money from crystall ..Please contact and Anikat. to get money 70525119

By mdkhalid974• 1 Dec 2023 21:09

Whoever raised a complaint in the bank, please send them a copy of your complaint to public prosecution and the Embassy. The Indian embassy takes the complaint seriously. Victims are from India, Sri Lanka, Pakistan, and Bangladesh. All embassies can request MOI to expedite the investigation process.

Without that, the bank won't take any action and won't address the dispute. While raising the complaint, mention the names of Adil Arif Muhammad (the owner), Ali Dawood Ali Haddad (the Qatari sponsor), Vicky Krishna, Rahul Ghallot, Rahul, Chirag, and Rachel. Provide any information, such as the QID copy, passport number, or photo of the above individuals, to speed up the investigation.

Without the above information, the investigation and the case would take a long time to complete.

By lukeantony• 1 Dec 2023 17:38


By lukeantony• 1 Dec 2023 17:36

one thing. those who file a complaint against these scammers, then the fucking people post a threatening message in public platform that they will not refund money to those who filed case. For this threatening message, they mean that "nobody will go legally to get the money back". this is their plan.

By Spiderajay• 27 Nov 2023 13:05

Whoever lost money from crystall ..Please contact and Anikat. to get money 70525119 ..

By Spiderajay• 26 Nov 2023 16:23


By The_Punisher• 25 Nov 2023 09:13

What are the possible categories that a dispute may fall under?

Dispute may fall under the following categories:

⦁ Unauthorized / Fraudulent transaction

⦁ Transaction failed but debited

⦁ Paid by alternate means

⦁ Duplicate billing on the card for the same transaction at the merchant outlet for the same value

⦁ Goods not delivered by merchant/services not rendered

⦁ Non-receipt of refund after the turnaround time committed by the merchant

⦁ Credit not processed by the merchant

⦁ Cash not dispensed from the ATM

The CDF provides the categories for which additional documents may be required.

Choose this category..

Good not delivered by marchant/Services not rendered..

By The_Punisher• 25 Nov 2023 08:32

This is not related to bank.. charge back facility provided by visa or mastercard to there customers.. read more about it on Internet.. and follow the steps.. your bank should accept the dispute.. if it is accepted.. you will get full refund on your card, if crystal fails to provide necessary documents.. That is very certain they cant provide documents anymore.. so you just need to raise the dispute..

By littleboy• 25 Nov 2023 06:45

Please inform

anyone from HSBC bank

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