Crystal Sands Tourism Free Gift/Holiday Voucher

MuhammadAli90
By MuhammadAli90

Dear All,

Those who are new to Qatar, please be aware of the modern scams happening in Qatar. If someone ask you to give name and number of raffle, never give. They called to their registered office(CR-167478 : Office number 110 & 406, Bin Dirham Plaza, Above lulu express, B ring road, Doha, Qatar) and manipulated me and my wife to choose a service worth 14500. Next day I came to know from my friends that this is a fraud company and they never money back.

I contacted them through email and phone multiple times. I went to Capital Police station to file a complaint. Surprisingly they didnt accept the complaint saying I signed a non-refundable contract. They were not even accepting my complaint. I went to Ministry of Commerce & Industry to file a consumer case. They said they can only take complaint if they refused to provide service. Then I came to know where the confidence of these criminals are coming from. I met with multiple other victims who lost money, but to my surprise none of them got money back. Few (3 out of 30+ people I met got hotel booking (with very minimum choice) but other services. Luckiest guy got 6 day booking but ended pay more money for all services. And the poor one is still begging for a hotel booking. 

The crystal sands team is very cunning and they even threatened me saying their legal team will take action, their IT team is looking into my QL and reddit post etc. I deleted two post out of fear and few were deleted by QL team. Upon asking they said they got mail from similar email id to delete the post. Then I came to know these all are organized criminals. 

They are doing these scam for a decade with many name names. They will run away one they are exposed(1.5 to 2 year max). Most people fed up fighting or return to home country after a fight. They won't admit anything over email, and their contract has so many red flags.

I was informing everyone I know about the crime, hoping no one will fall for the scam and I might get a solution. At the end I contacted Qatar Tourism(Contact number: 106/16001) and I gave a written complaint in Duhail station. I emailed crystal sands with the case number and asked for money. They asked me to come to office. I boldly refused. They called me again saying I am misuing crystal sands name and I need meet and talk to their senior manager and legal team. Luckily my Qatari colleague was there and he talked for a minute. They spit the same rubbish but they could talk in threatening language. From other I came to know they dont have any legal team or anything of that sort. Their entire team is 10 sales, many jobless people with or without visa to distribute coupon and around  4 masterminds leading the scam. Some customer care agents are new and 1 guy in customer care is their mastermind.

On Tuesday I received 7500 and they called me they will drop the legal action if I withdraw my complaint. This time I told them boldly I wont drop the case. 'They called me few times, in threatening and asking me to come to office. Today I got rest of the money credited to my account. All thanks to my Qatari friend who assisted me to write compaint in Arabic and talking to them when I needed support.  If you want money submit a complaint in Qatar Tourism and Duhail Station. I also got a case Id from MOCI all of a sudden  last week. I am returning to India for 3 months with a very happy mind.

The CID in Duhail station who assisted me was very kind. My advise is if you know some Qatari your job will be done quickly. I shared my experience to every victim I personally know. I hope this post will help someone.

Wish you best of Luck
Ali

By Spiderajay• 10 Dec 2023 08:10
Spiderajay

Dear friends.. every one should understand all the cheaters ran away/escaped from qatar.. no more in qatar/ ofiice is closed on nov 19th and every one escaped... well planned.

only way that approach respected embassy/ capital police station/duhail cid/ public procsecution/moci..

if no of compliant increase .. they will come to take action

By Spiderajay• 10 Dec 2023 08:07
Spiderajay

Please be aware of frauds .. dont beleive their colorful words..

Crystal sands tourism and the above both are same .. please visit and get the money..

Please gather all victims immediately

riyagupta9975@gmail.com and Anikat knows them.. where are they..

Vickey krishna bala ram krishna Passport No. is N7603970.

QID 28735679887

By Kechu• 8 Dec 2023 16:52
Kechu

Everyone is looking for cancellation and to get the refund. But the Company offered 70 holidays for the money you paid. Now all ran away. How to get the holidays?

By Kechu• 8 Dec 2023 16:48
Kechu

I registered with them two years ago and utilised two free vouchers and travelled. But against my payment they assured me 70 holidays and they offered India trip at half price of the Air Ticket to wife. How to get the money (Qatar rials) back. No company in Qatar cannot establish without a Qatari Sponsor, unless it is in Free Zone. How to approach the police?

By ngqatar• 5 Dec 2023 16:41
ngqatar

Does anybody have the computer card no of Crystal Sands by any chance?

By monsoor azam• 4 Dec 2023 12:43
monsoor azam

Can someone please help with process on claiming refund from Crystal Sands, tried to reach them by phone and email but no use. Mobile numbers are switched off.

By nixnixon2001• 28 Nov 2023 15:48
nixnixon2001

For All Morons Scammers of Crystal sands, specially to Mr. Rahul, who was giving lecture on Haram money.

So i want to tell you all. Eat this Haram Money and feed with this haram money to your children and family.

But one thing is sure judgement will happen and the God is watching everyone.so be ready for it. We are coming to you guys. Warning!!!!! World is small. Go and hide yourself somewhere in Rat hole.

By littleboy• 26 Nov 2023 07:13
littleboy

RED ALERT Crystal Sands Tourism.

Company is closed .. al people escaped to India.. No one in Qatar.

Office no. 110, 1st floor, Bin Dirham Plaza (above Lulu Express), B – Ring Road, Doha, Qatar.

Ph. No: +974 40370383 /+97477633438 /+974 77610744 (10.30 am to 6.30 pm except on Sunday)

Email: customercare@crystalsandstourism.com

Please gather all victims immediately

More than 50 million Qatar riyals looted

Vickey Krishna Balaram QID 28735679887 Ph : 77610744 /60070678

Kiran 33222175

Rahul Galote 77610772

Sham 33550795/33483811

Chiraq 77610744

AAlya 77633438

Jaffer 66952720

Paul 51179733

Pooja 60079246

Tanzil 66316470

David 60071901

Alya 60080386

Shankar 5045991

By The_Punisher• 25 Nov 2023 11:48
The_Punisher

What are the possible categories that a dispute may fall under?

Dispute may fall under the following categories:

⦁ Unauthorized / Fraudulent transaction

⦁ Transaction failed but debited

⦁ Paid by alternate means

⦁ Duplicate billing on the card for the same transaction at the merchant outlet for the same value

⦁ Goods not delivered by merchant/services not rendered

⦁ Non-receipt of refund after the turnaround time committed by the merchant

⦁ Credit not processed by the merchant

⦁ Cash not dispensed from the ATM

The CDF provides the categories for which additional documents may be required.

Choose this category..

Good not delivered by marchant/Services not rendered..

By The_Punisher• 25 Nov 2023 09:04
The_Punisher

Only chargeback related comments will be more appreciated.. thank you..

By The_Punisher• 25 Nov 2023 09:03
The_Punisher

Kindly update progress on chargeback.. whoever recicives kindly post here..

By The_Punisher• 25 Nov 2023 09:01
The_Punisher

This is not related to bank.. charge back facility provided by visa or mastercard to there customers.. read more about it on Internet.. and follow the steps.. your bank should accept the dispute.. if it is accepted.. you will get full refund on your card, if crystal fails to provide necessary documents.. That is very certain they cant provide documents anymore.. so you just need to raise the dispute..

By happymaa• 24 Nov 2023 16:59
happymaa

Hi All - beware. Al Safar global is operating the same way and set up. There is enough evidence that both alsafar global and Crystal sands Toursim are related

By The_Punisher• 24 Nov 2023 01:21
The_Punisher

Dear All,

I came to know crystal sands team left from the country.. now they left the country.. we all lost our money.. i called to the bank for charge back.. but as per bank they accept disputes wirhin 6 months period..

Whoever have transaction within 6 months apply for disputes.. as their office is close they will not able to send necessary documents like agreement id copy charge slip to the bank.. and bank has to accept your charge back.. it takes around 4 weeks to get your refund on cards..

PS- your card must be visa or mastercard.. irrespective of debit or credit..

How to request a chargeback

If asking the merchant for a refund didn't work, request a chargeback with your credit card issuer. Many card issuers let you dispute transactions by phone, mail or online. You may also be able to submit a dispute directly through your card issuer's mobile app.

When you submit a chargeback, you may need to include supporting documents, such as copies of a receipt, invoice, contract and any communications you had with the merchant. Anticipate that the dispute can last up to 90 days or two billing cycles, whichever is shorter.

Once you submit a chargeback request, the exact process varies depending on your card issuer, network and situation, but generally results in some back-and-forth between various parties. Here's an example of how the process may go, according to Experian:

You file a chargeback request.

Your card issuer reviews the dispute and will decide if it's valid or if you have to pay. If your issuer accepts the dispute, they'll pass it on to the card network, such as Visa, Mastercard, American Express or Discover, and you may receive a temporary account credit.

The card network reviews the transaction and either requires your card issuer to pay or sends the dispute to the merchant's acquiring bank.

The merchant's acquiring bank takes one of two actions: Sends the dispute back to the card network and says the issuer is at fault or forwards the dispute to the merchant.

If the merchant gets it, they either agree to pay for the transaction or dispute the chargeback.

If the merchant disputes the chargeback, there may be more back-and-forth as the merchant, acquiring bank and card issuer try to settle the matter. But if the merchant agrees to pay, the process is a bit smoother.

At the end of the day, the card network decides who pays. A successful dispute will deem the temporary credit you received to become permanent.

This is only way to get refund.. dont waste your time and call the bank and raise disputes..

By nixnixon2001• 23 Nov 2023 15:56
nixnixon2001

Where are you riyagupta, Where is your best company. now your favourite Company is run away. now whose black mamba you will take in your mouth.

come i will give you mine.

By littleboy• 23 Nov 2023 09:02
littleboy

riyagupta9975@gmail.com .. His husband name Anikat Ph no:70525119

Please contact them... they knows where are the crooks..

If catch Riyagupta & Anikat.. we can money..

By littleboy• 23 Nov 2023 07:18
littleboy

RED ALERT Crystal Sands Tourism.

Company is closed .. al people escaped to India.. No one in Qatar.

Office no. 110, 1st floor, Bin Dirham Plaza (above Lulu Express), B – Ring Road, Doha, Qatar.

Ph. No: +974 40370383 /+97477633438 /+974 77610744 (10.30 am to 6.30 pm except on Sunday)

Email: customercare@crystalsandstourism.com

Please gather all victims immediately

More than 50 million Qatar riyals looted

Vickey Krishna Balaram QID 28735679887 Ph : 77610744 /60070678

Kiran 33222175

Rahul Galote 77610772

Sham 33550795/33483811

Chiraq 77610744

AAlya 77633438

Jaffer 66952720

Paul 51179733

Pooja 60079246

Tanzil 66316470

David 60071901

Alya 60080386

Shankar 5045991

By nixnixon2001• 20 Nov 2023 08:18
nixnixon2001

Hi every one. Be aware.

a new company is getting active same same like crystal sand named Alsafar global

Their website: https://alsafarglobal.com/.

their Formula on whatsapp.

Greetings From Al Safar Global star

*Congratulations,

Mr. Mukundha *

coupon no : 010XX

* Received gift's*

1.Lulu voucher/Kitchen Article

2.International Holiday stay voucher (4N&5days) free accommodation for 2Adults and 2kids Valid Upto 1 years,

* Husband and wife should come mandatory, gift distribution will complete within

30 to 35 mnts*

Al Safar Global Star

Office no 502, Al mana Building ,

Building no 50

Bin Mahmoud, Doha Qatar..

3pm to 9.30pm

Thanks Regards,

*Miss Nitya

By Spiderajay• 11 Nov 2023 13:21
Spiderajay

riyagupta is one of the staff in Crystal sands tourism.. part time working .. posting/ commenting and getting money.

please don't fall riyagupta trap..she is one of the spy...

very soon they will close the crystal sands tourism.. they got enough money.

before I hope very soon they will be jail..

By Farhan Akthar 786• 10 Nov 2023 08:33
Farhan Akthar 786

Hi @riyagupta9975 how dedicated you are at 00:13 to post about a travel company as a customer. Crystal l got a double loyal customer who pays also and promotes also overtime.

By Danish Makarani• 8 Nov 2023 21:02
Danish Makarani

Should I start or wait ?

By nixnixon2001• 8 Nov 2023 09:31
nixnixon2001

@riyagupta9975.

Please read below list of lies from your statements.

Lies -1. first of all you are not the one of the member and if you are the member why you dont posted with your original ID but you did so much efforts to create new ID and support Crystal sand.

And you one of them from crystal sand. as you so much of aware of their rules and policy , behaviour etc but you are not aware of what crystal sand is doing with many innocent poor people. and you have so much time to describe your good journey with crystal sand.

Lies-2. As you mentioned you are going to receive 1500 voucher by this month. which is totaly lies as voucher crystal sand will provide on every early basis , and as you joined on han 2023 how are they are going to give 2nd voucher in november 2023. so my question is why crystal sand is so much greatfull to you only and not to the other poor people who is complaining about this.

Lies 3. As you said Gulfgate website is created by someone and written relationship of crystal sand - i may agree . but go and check your own website https://crystalsandstourism.com/ why it has name coming many locations as gulf gate.

i will tell you the reason- because only the Cover page of gulfgate only changed, many things like internal content of website is still same. you guys are exposed , dont worry soon you will be in jail. my advice close the Shope and runaway other wise ....be ready to face the consequences

There are many things which i can proof lies from your whole statements, but i believe this is enough to understand people what crystal sand is. Totally fake and Froud.

By riyagupta9975• 8 Nov 2023 00:13
riyagupta9975

One more thing i would like to add that all who are posting post and putting comments check there account when it has been created.. I have created my account only to post this..

if this extortionist tells that my account is fake then i will post his real name and i have all the mails of this extortionist which i will provide to crystal sands if they complaint to cyber crime.. Even i have his contact details when he spoke to my husband on call.

By riyagupta9975• 8 Nov 2023 00:13
riyagupta9975

Hello, everyone..

I have been a member of this company since Jan 2023.. I have paid 11000 QR.. So far i got two holidays from Crystal Sands.. i stayed at Hilton Salwa resort for 1 night.. and i have stayed 3 nights in the hotel Saket Plaza mahabaleshwar.. I have got 1500 qr worth of lulu voucher.. more than 1500, i am supposed to get this month..

We have requested cancellation because we are not in a position to use the holidays.. we have tried all the best possible ways to get the refund, but unfortunately, we were not having anything solid point for refund we couldn't get it.. there agreement states that if they fail to provide the services, they will refund..

But now we have made up our mind that we won't be asking for a refund anymore.. we will use the services.. there could be if and buts, but these people are good, and they always try something for solving the issues.. which i really appreciate.. unless you behave properly with them..

A few days back, i talked with one guy, and i will not maintain his real name (qatar living id harushi, and mail id is madhanvedivel1981@gmail.com).. He paid 18500 through credit card on an emi basis.. This guy said He was not aware that 18500 is going to swipe.. this is suspicious.. but that time, i was in negative thought about crystal sands, so i thought may be he is cheated.. It's very common sense if we buy anything on credit cards, we need to swipe full value of the product, and later, we have to pay back to the bank in emi.. Crystal sands dont have tie up with any bank.. but they do reimburse bank fees for emi conversion.. This guy is very smart . He asked for extortion money to crystal sands orelse he will post negativity on social platforms with different names (you can see his mail at Crystal Sands office).. may be this mohammed ali is his fake account..

Someone have created one website of gulfgate and have put comment that Gulf Gate and Crystal Sands are the same company.. if these two are the same company, then they are fool enough to write this on their website.. common sense.. but this guy who created that webpage dont have any..

This guy has changed the name of Gulf Gate to crystal sands tourism WLL on Gulf Gate google page..

I am posting this all because as a genuine member, we are doubting the company because of these web extortionist.. These guys dont post anything with their real name or legitimate email id.. they are collecting details of unsatisfied customers to use as weapons against crystal sands for extortion..

It's my humble request to everyone who are members of the crystal sands directly coordinate with crystal sands.. dont fall in this extortionist trap.. if your problem is genuine, u insist on a refund.. they will try hard to retain you.. but if you fall into a trap in this extortionist, and this extortionist became successful in their plan, we all have to suffer..

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