Hamad International Airport (HIA) and Qatar Duty Free (QDF) were voted by passengers as ‘Best Airport Voted for by Millennials’ and ‘Best Airport Retail Environment’ at the Travel Retail Awards 2020.

More than 5,000 passengers who traveled in the past six months voted on 61 airports from every region across the globe: North America, Latin America, Europe, Africa & the Middle East, Asia, Indian Sub-Continent, and Pacific.

HIA and QDF were awarded both accolades from a shortlist of six other international airports.

Hamad International Airport and Qatar Duty Free were voted by passengers as "Best Airport Voted for by Millennials" and "Best Airport Retail Environment" respectively at the Travel Retail Awards 2020. Over 5,000 passengers voted on 61 airports from every region across the globe.

— Qatar News Agency (@QNAEnglish) October 10, 2020

Millennial voters outlined the airport’s shopping experience, local identity, and food and beverage offers. The awards ceremony was broadcast live online during the TRMarketplace Digital Forum, in the attendance of VIPs and delegates from across the global travel retail industry.

Millenials are a key demographic for the airport, which is a diverse lifestyle destination that puts passengers at the heart of its strategy.

QDF will soon unveil some exciting new retail concepts at HIA, which will offer its passengers with all new and enhanced shopping experience.

Despite the ongoing COVID-19 pandemic, HIA and QDF have continued to innovate and invest in evolving the retail and F&B experience for passengers.

While recent new store openings have added to the 40,000 square meters of uniquely combined shopping and dining experiences operated by QDF, HIA continues to work on its stunning expansion, which will expand QDF’s shopping and food and beverage space by 30 percent.

Since the start of the COVID-19 pandemic, the airport has been implementing a series of safety measures to limit the spread of the infection.

With the use of cutting-edge technology, such as disinfectant robots and thermal imaging helmets, HIA strived to optimize the safety of its staff and passengers.

Recently, HIA installed vending machines containing Personal Protective Equipment (PPE) across key passenger touchpoints throughout the terminal.

HIA will continue to innovate in the passenger experience on various fronts to help restart the aviation industry internationally while creating a holistic environment for travelers.

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Source: HIA