The largest private bank in Qatar, Qatar Islamic Bank, has announced the introduction of new features to its mobile banking app. The changes introduced are in line with the bank’s ongoing effort to provide customers with the ultimate banking experience, allowing them to fulfil all their baking need remotely.

With the latest release, QIB Mobile App registered customers are now fully empowered to update all their personal and employer information straight through the App.

Customers can now benefit from new and simplified features, including uploading documents, updating QID and passport records, uploading employer information and salary certificates, updating tax declarations, and updating email and national addresses, in addition to setting their preferred communication language.

QIB customers who have an expired QID or passport in the bank’s records are now able to update their details by instantly uploading their new QID or passport, and can continue enjoying the full suite of QIB services offered on the App, including making transfers and payments or opening additional accounts.

In compliance with the local regulatory requirements, all banking customers must update their tax information by filling the CRS and FATCA forms. The update takes less than a minute and customers are only requested to enter a one-time password (OTP), received on their registered mobile number, for security purposes. Customers can fill, submit, and update the Common Reporting Standard (CRS), and completing and updating the Foreign Account Tax Compliance Act (FATCA) declarations.

QIB Mobile App users can also update their email and national addresses linked to their QIB accounts in a simple and fast way via the QIB Mobile App. This feature will allow customers to keep receiving updates related to their account’s activities and transactions, as well as the latest news and offers from QIB instantly.

Additionally, English or Arabic can now be chosen, based on their preferred communicational language, for SMS, letters, and emails through the mobile banking app. The app now offers the customer the choice to perform a variety of tasks, eliminates the need to contact QIB’s call center.

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