Hamad Medical Corporation (HMC) has expanded its convenient online medical report application service to include all HMC healthcare facilities.
Residents and citizens can apply online in Arabic or English to request a medical report for themselves or on behalf of someone else and pay the fees online without having to visit the hospital.
Dr. Yousuf Al-Maslamani, Medical Director at Hamad General Hospital, explained the service enhancement was in response to public demand for more convenient ways to obtain personal medical information.
“This patient-friendly service is much more convenient for patients and their families while also conforming to our infection control protocols by reducing the need for people to visit the hospital just to obtain their medical reports. This solution will help reduce overcrowding in our hospitals of people who are coming on-site for the sole purpose of obtaining a medical report.
In most cases, people can simply submit the application online and receive the final reports to their home or office through Qatar Post.
In some cases, applicants can collect the reports from the Nesma’ak Customer Service desk in the hospital.
The Nesma’ak team, which can be reached by calling 16060, can also provide some telephone support for people experiencing difficulties with the online application process.”
HMC processes between 80 to 90,000 requests for medical information annually; approximately 60,000 of these requests are handled by Hamad General Hospital alone.
The new smart system enables requests to be made online, along with the payment of the fee through the secure payment gateway arranged with Qatar National Bank.
Once finalized, patients can request the option for Qatar Post to deliver their medical reports to their doorstep for a nominal fee.
Where possible, completed reports can also be emailed to the patient’s authorized email address.
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