With the dedicated efforts of the frontline healthcare staff, competent authorities, as well as the support from citizens and residents toward the country's fight against the novel coronavirus (COVID-19), Qatar today moves into Phase 3 of the easing of COVID-19 restrictions.

Eid Al Adha is upon us! With preventive and precautionary measures in place against COVID-19, this year's Eid Al Adha will be quite different from what we've experienced in the previous years in Qatar.

Hamad Medical Corporation (HMC) today announced operational hours during Eid Al Adha.

Emergency Departments 

All Emergency Departments and services across HMC’s network of hospitals will operate as usual, 24-hours-a-day, seven days a week.

The Pediatric Emergency Centers will also remain open 24-hours-a-day, seven days a week for medical emergencies involving patients under the age of 14 years.

Ambulance Service

HMC’s Ambulance Service will continue to operate 24-hours-a-day, seven days a week for people requiring emergency medical assistance

Inpatient Units

Inpatient Units across HMC’s hospital network will continue to operate 24-hours-a-day as usual.

Nesma'ak Hamad Patient Contact Center

The Nesma'ak Hamad Patient Contact Center will be closed from Thursday, July 30 until Saturday, August 1, and will reopen on Sunday, August 2 at 7:00 am. If you have a scheduled appointment during or after the Eid holiday and cannot attend the appointment, please contact the Hamad Customer Service Center (Nesma’ak) on 16060 during operational hours. Any patient requiring information about clinic operating hours, their scheduled appointment, or wish to change their appointment, can call Nesma’ak on 16060.

Urgent Consultation Service (16000)

The Urgent Consultation Service (16000) will be closed on Thursday, July 30 until Saturday, August 1 and will reopen Sunday, August 2 from 8:00 am to 3:00 pm. The service will return to normal operating hours on Sunday, August 9.

Pharmacy Home Delivery Service (16000)

The Pharmacy Home Delivery Service will be closed on Thursday, July 30 until Saturday, August 1. The service will reopen Sunday, August 2 from 9:00 am to 3:00 pm and on Sunday, August 9 will resume normal operating hours.

Mental Health Helpline

The Mental Health Helpline will be closed on Thursday, July 30, and resume services from 8:00 am to 3:00 pm on Sunday, August 2. It will resume full operating hours on Sunday, August 9.

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Source: HMC