Qatar’s Ministry of Commerce and Industry (MoCI) announced the reopening of Al Waha Motors – JETOUR showroom following the company’s implementation of key corrective actions.

The reopening was part of the ministry’s efforts to support the local automotive sector, uphold fair commercial practices, and protect consumer rights.

According to the MoCI, the company took the following measures to address the violations that led to the temporary closure:

• Supplied urgent spare parts worth QAR1 million
• Resolved all consumer complaints filed against it
• Paid fines totalling QAR324,000
• Committed to establishing an additional maintenance centre to enhance customer service 

The showroom was initially closed after repeated violations were recorded during regulatory inspections.

These included failure to provide essential spare parts and delays in servicing vehicles.

Authorities documented over 300 official consumer complaints and 45 repeated violations.

The ministry reaffirmed its commitment to strictly enforcing the provisions of Law No. (8) of 2008 on Consumer Protection and its executive regulations, ensuring accountability and improved service standards across the sector.

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