Mowasalat (Karwa), the major transport services provider in Qatar, announced an MoU with global technology company SAP to enable real-time insights and passenger experiences for the next generation of transportation infrastructure.

Central to Mowasalat (Karwa)’s development has been the goal of providing a fully integrated, state-of-the-art ground transport network that includes both public and private services.

Mowasalat (Karwa) is also supporting the Qatar Public Transport Program (QPTP), which is aligned with the Qatar National Vision 2030 to support economic and social development.

Mowasalat (Karwa) CEO Fahad Saad Al Qahtani emphasized that “sustainability and agility are at the very heart of our business, and this directly resonates in the implementation of latest technology. The SAP digital framework assists us to integrate all technical and operational innovations and to run our business smoothly. It is an important facilitator for us to reach our strategic goals and support the Qatar National Vision 2030.”

Mowasalat (Karwa) CAO Ahmed Al Muftah added, “Qatar’s transportation landscape is in a state of transition away from individual towards shared rides; In parallel, the upcoming international events and their massive influx of guests, who are used to public transport in their home countries, pose a stress test to the network. Such circumstances demand a strategy that is based on tangible, reliable and fast intelligence. Digitalization helps us to process large volumes of data in a fast way and reach an accurate assessment of requirements. It is a key component to a seamless travel experience for our customers."

Mowasalat (Karwa) will also see how new and emerging technologies, such as artificial intelligence, machine learning, cloud, and mobility, can simplify and automate its supply chain, logistics, and asset intelligence.

“Mowasalat is set to become an Intelligent Enterprise that can modernize its applications on the cloud to drive new levels of customer experiences, business agility and innovation, and disaster recovery,” said Mazen Raad, Chief Innovation Officer, SAP Middle East South. “We will continue to exchange global best practices in technology to support the Qatar National Vision 2030 goals.”

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