Microsoft Announces Gradual Service Restoration After Global Outage

Microsoft said Friday that it had made “encouraging progress” in restoring services affected by the widespread outage that disrupted its platforms worldwide for a second consecutive day. The company reported improved email delivery across growing parts of the affected infrastructure.

In a statement posted on X, formerly Twitter, Microsoft said email delivery performance was improving across an expanding portion of the infrastructure affected by Microsoft 365 service issues. However, some users could still experience intermittent problems accessing the services.

The announcement coincided with reports from social media users and CNN journalists that emails had begun arriving in inboxes again, while other users said they still could not access their messages. Earlier, Microsoft said it had not yet observed sustained recovery in the affected regions, despite partial improvement in some areas where measures had been implemented to address the problem.

In an update posted through its account dedicated to tracking Microsoft 365 service disruptions on X, the company said it was continuing to improve server stability and facilitate data traffic by adjusting traffic protocols, redistributing traffic and applying strategic measures to reduce traffic across parts of its infrastructure. Microsoft said these changes had produced partial recovery in some regions but had not yet resulted in stable service restoration, meaning some users could continue to experience intermittent disruptions.

The outage caused widespread disruption to Microsoft services, including Outlook email, Microsoft Teams and the Microsoft Copilot AI assistant. It affected the ability of users and organizations to access and use the company’s services normally.

--

About Qatar Living:

Since 2005, Qatar Living has been the trusted destination for everything Qatar. As the country's largest online community and marketplace, Qatar Living connects people with opportunities through jobs, property, vehicles, services, classifieds, events, local insights, and breaking news. Trusted by residents, newcomers, visitors, and businesses alike, Qatar Living brings Qatar together in one place.

Instagram - @qatarliving

X - @qatarliving

Facebook - Qatar Living

YouTube - qatarlivingofficial